Xfinity support scam.

I am now quite worried that somehow I may have been communicating with someone who did not represent Xfinity or was also phishing for my personal information. I have a transcript of the chat which I can provide upon request. Can an Xfinity representative confirm whether or not this was a legitimate request for information?Visitor. •. 3 Messages. 5 months ago. Just received a phone call from a scammer wanting information about my modem so they could send me a security update. Caller said without the update my model will stop working. I happened to be in the same room as the modem which was a little scary. Told the caller my modem is working just fine and hung up.When it comes to dealing with cable and internet service providers, having reliable customer support is crucial. Comcast, one of the largest telecommunications companies in the Uni...You are always able to report suspicious activity to use by reaching out to our Comcast Customer Security Assurance Team. Business Hours: 8:00am - 12:00am EST, 7 days a week. Contact: 1-888-565-4329. 0. 0. Cancel. Start Here. I was talking to a live agent about my Acp and was sent a phishing scam. It read as follows: “Since you are from ...Feb 27, 2024 · Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary. Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list ...

scam. I just received a call from [Edited: "Personal Information"] and was told there was possible wifi theft detected on my account and I should download anydesk.com so that software could be installed to prevent it. The scammers sent me what looked like a legitimate security code from Xfinity as proof of authenticity.

Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Note that anyone can insert an XFINITY Verified image in the body of an email, so it's important to note not only the presence of that image, but that it is in the correct locations: preceding the email subject line in the list of emails

Assurant receives my phone, puts a chip in the corner of my phone, and they notify Xfinity Mobile that they just saved them from giving a Xfinity Customer a $600 credit, in my case $600 credit for 2 trades in phones for 2 new iPhone 14 Prop Max. Assurant must make some sort of commission for every phone they break and make ineligible for trade in.We know how important it is to receive a reward as promised. You can always look up the reward status here: https://comca.st/3uoyuQY; For mobile inquiries, we do have our amazing mobile team that can handle your request and you can reach out to our Mobile team through these options: SMS Text Message: 1 (888) 936-4968. Phone: 1 …Here's what to know: Never call a number on a security pop-up warning. Pop-ups that tell you to call tech support are always scams. Never move or transfer your money to “protect it.”. Only a scammer will tell you to do that. Never give someone a verification code to log in to your account. Scammers want it to get into your account.clangx1. +2 more. Frequent Visitor. •. 11 Messages. Monday, February 26th, 2024 12:02 AM. Phishing email pretending to be from Comcast xfinity. I just got this …Xfinity Assistant scam. This afternoon I received a text message from “Xfinity Assistant” stating the following: “Hi, it's Xfinity Assistant. You now have faster upload speeds, but it looks like a technician will need to make your home at (my address removed) compatible to receive them. Schedule a free appointment to unlock faster …

I know it was a scam because it came from: Your most recent payment method for the following month was rejected. Please update your payment information today to avoid a service downgrade. If you have the Xfinity mobile Protection Plan on your Xfinity Mobile device (s), it will be canceled if your service suspended.

Business Details. Location of This Business. 8400 W Tidwell Rd, Houston, TX 77040-5568. Headquarters. 1701 John F Kennedy Blvd, Philadelphia, PA 19103-2838. BBB File Opened: 1/1/1991. Years in ...

Sep 21, 2023 · Comcast customers receive a call that usually goes straight to voicemail, offering a 50% discount on their cable bill if they commit to another two years of service. Comcast is still supporting cablecards. They could do a better job by providing more information on compatibility with their new X1 service and ...You can reach them at (888)565-4329. Please give them a call and if you still need any assistance from us, please let us know. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278. Refund Options. I received an email about an account refund through xfinityrefunds.com, and the only options for the refund are virtual card, physical card, or transfer to debit card. I'd like to just get my refund as a check or chargeback to my credit card. The fine print also said the options for the cards had fees associated and expiration ...There are currently multiple serious security issues that may threaten Comcast Customers. There may be a high prevalence of phishing or virus activity, or a specific issue that is particularly widespread and/or dangerous. Customers are advised to make sure all security software is up-to-date, exercise extreme caution on the Internet, and check ...

Nov 16, 2023 · Visitor. •. 3 Messages. 5 months ago. Just received a phone call from a scammer wanting information about my modem so they could send me a security update. Caller said without the update my model will stop working. I happened to be in the same room as the modem which was a little scary. Told the caller my modem is working just fine and hung up. Mark Huffman, Reporter. • Feb 23, 2024. A scam that specifically targets Xfinity cable customers has now morphed into a scheme targeting Spectrum customers. The two scams are nearly identical ...Welcome to r/scams. This is an educational subreddit focused on scams. It is our hope to be a wealth of knowledge for people wanting to educate themselves, find support, and discover ways to help a friend or loved one who may be a victim of a scam. ... Which means it probably is Xfinity. That's their playbook. Comcast customer support is soooo ...Here's what to know: Never call a number on a security pop-up warning. Pop-ups that tell you to call tech support are always scams. Never move or transfer your money to “protect it.”. Only a scammer will tell you to do that. Never give someone a verification code to log in to your account. Scammers want it to get into your account.Xfinity Scam? I received a text message from alleged Xfinity offering 50% reduction in services. I called and got the usual sounding xfinity music and then foreign voices. The car person took my name and last four digits of SS number. He then informed me I was eligible for the 50% discount including all taxes and fees.Dec 20, 2023 · If you receive a scam call claiming to be from Comcast Xfinity, it’s essential to report the incident to the legitimate Comcast Xfinity customer support. By doing so, you not only protect yourself but also help Comcast Xfinity in their efforts to combat scam calls. To reach Comcast Xfinity customer support, you can use the following contact ...

20 Aug 2020 ... Actual customer service reps at a major telecom company falling for this old con. Morning Insider Lauren Victory finds out why the company's ...448 Messages. 3 months ago. @user_9b92dw Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help …

• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itSo then i told him to call after 2 days in between i will call to Customer service for the confirmation today. Then he hang up. I hope Xfinity should take care of these scam calls as well after seeing all these posts from customers. I don't know, Xfinity is tracking and rectifying these scam call issues from their end.A compromised Xfinity ID means there is evidence that someone other than the account owner or an unauthorized user may have accessed or learned the password of an Xfinity ID associated with your account. A compromised Xfinity ID may or may not have already been exploited, meaning someone may have used it to send spam, watch video content or ...Xfinity modem update scam phone call. Just got a call from a local number. It started off sounding odd but possibly legit and then started sounding a lot like a scam phone call. The guy claimed he was calling from xfinity and wanted to know how my modem was working. Said that the updates that were sent to it didn't work and asked me about the ...First and foremost: Trust your gut. If a communication, whether it be an email, text message, or phone call claiming to be from Comcast or Xfinity, seems suspicious in asking for payment or personal information, call us at 800-xfinity (800-934-6489) to verify if the communication is legitimate.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send itJan 18, 2023 · THIS IS A SERVICE-RELATED EMAIL Comcast will occasionally send you service-related emails to inform you of service upgrades or new benefits. Please do not reply to this email, it is not monitored. If you'd like to contact us, please visit our website here. Comcast respects your privacy. Sep 21, 2022 · Xfinity Scam? I received a text message from alleged Xfinity offering 50% reduction in services. I called and got the usual sounding xfinity music and then foreign voices. The car person took my name and last four digits of SS number. He then informed me I was eligible for the 50% discount including all taxes and fees. Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...If you or anyone you know is receiving scam calls from people pretending to be from Comcast, we recommend you report it to the FTC. You will need the name and number of the caller and date and time of the call. Visit ftc.gov or call 1-877-FTC-HELP.

19 Dec 2015 ... The fake Xfinity site pops up a message from "Comcast's security plugin" that the workstation is infected (correct, the bad guys just did that!)

Is this for real or is this a phishing scam email? "The xFi website is going away. As of June 7, 2022, the Xfinity xFi website found at internet.xfinity.com will no longer be available. But don’t worry – your service is not changing. All the features of Xfinity xFi are available right from the palm of your hand with the Xfinity app.

Customer Service is a Scam! I have now been on chat with Xfinity Customer Service chat for nearly 2 hours requesting a change to my plan, which recently went up by $30. I tried to change my plan online, but you cannot remove Voice no matter how hard you try. I logged off the website and built my exact plan without Voice for $115 month.You can contact the Federal Trade Commission at: 600 Pennsylvania Avenue NW, Washington, DC 20580; www.identitytheft.gov; and 1-877-ID-THEFT (1-877-438-4338). This notice was not delayed as a result of a law enforcement investigation. You may place a security freeze on your credit reports, free of charge.Claiming a refund from Xfinity is easy. In about four to six weeks after you disconnect your service and return your Comcast-owned equipment, you automatically receive a refund for any remaining credit balance on your account to the last payment method on file. If you don’t receive an automatic refund to your last payment method, you’ll get ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Feb 19, 2019 · 267-477-8869 number is a tech support scam call that claims computer issues need to be fixed, according to Comcast. 800-288-2020 number is also a tech support scam call that claims computer issues ... Now, you’ll see the word Verified (or the letter V) appear any time the caller’s telephone provider has confirmed that the call is coming from a legitimate telephone number. Where applicable, the verification symbol will appear on the phone screen, and if you have Xfinity X1, it will appear on your TV screen. The symbol will also appear on ...XFINITY is the name used to describe all of the offerings from cable-turned-telecommunications company Comcast Corporation. XFINITY services include digital cable television, voice...30 Sep 2020 ... ... Scam Call · Spam · Phishing · Spoofing · Blog · Support ... Support · Malwarebytes for Windows Support Forum; Customer...Yes. If you don't want to get these messages, reply STOP to the last message you received. You’ll be removed from all future proactive outage text messages. How I can I start receiving messages again after opting out? To opt back into receiving outage messages, send START to 266278. You’ll be re-enrolled in outage messages.

I did list the many services that I use with Xfinity including internet and mobile phone service. In order to qualify for the sales promotion, I had to agree to pay for my Xfinity services 5 months in advance or have to pay a $400 fee to "unsubscribe" to the promotion that I said "yes" to. This was obviously a scam.Scam email to my Comcast email addresses. I use unique email addresses in many places including Xfinity. In other words, I give Xfinity email addresses that nobody else has or even knows about. It is not a coincidence I have received multiple scam (not spam) emails this week to two different email addresses that only Xfinity knows about.Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.Instagram:https://instagram. table shower massage los angeles26th police district philadelphiawoodforest national bank mobile bankingbest doom wads of all time It sounds like Rohit was following the correct procedure, but you can definitely reach out to our Xfinity Mobile Team directly by calling or texting 888-936-4968. They should be able to confirm if an order was created for you. Select Internet Landline from the list of options. On the next page, select Let me choose my carrier from a list. Choose Comcast Xfinity as your landline carrier. Enter your email address and click Start Blocking Robocalls NOW! You’ll get an email with a link to activate Nomorobo. Click the Click Here to Setup Nomorobo button and continue as ... christopher radko vintage ornamentsbikini wax montgomery al Are you in need of assistance with your Xfinity Center experience? Whether you have questions about ticketing, event information, or any other concerns, contacting the right custom...Learn how to report an issue, like refund and payment issues or safety concerns. judge jeanine pirro without makeup Here are detailed steps to direct message us: • Click "Sign In" if necessary. • Click the direct message icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near the bottom of the window.22 Feb 2019 ... Comcast Communications Director Andy Colley warns that scammers are posing as being from the Comcast Cable Protection Plan. “Comcast will never ...Here are detailed steps to direct message us: • Click "Sign In" if necessary. • Click the direct message icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near the bottom of the window.